Retail

One Stock, One Customer, Every Channel.

Bring store and online selling together with shared inventory, customer records, payments and reporting.

Overview

The challenge

When the store and the website keep separate records, stock goes wrong, customers get different answers, and reporting has to be rebuilt by hand every month.

Shared inventory and a single customer record fix both problems: teams see the same information, and you can measure a customer across every channel.

Retail

Recommended Solutions

E-Commerce Storefront

A store built for your catalogue, variants and pricing rules.

  • Catalogue
  • Variants
  • Checkout

Inventory Management

Live stock by location with transfers and purchase orders.

  • Locations
  • Transfers
  • Purchase orders

Customer Management

Profiles, purchase history, segments and loyalty.

  • Profiles
  • History
  • Segments

Analytics

Sales, margins by category and channel comparison.

  • Sales reports
  • Category view
  • Channel view

Digital Opportunities

  • Online store connected to in-store stock
  • Click and collect or ship-from-store fulfilment
  • One customer record across channels
  • Automated low-stock and reorder alerts
  • Product and category performance reporting
  • Loyalty and promotions that work everywhere

Architecture

Technology Ecosystem

  1. 01

    Customer

    • Store
    • Website
    • App
  2. 02

    Commerce

    • Catalogue
    • Pricing
    • Promotions
  3. 03

    Operations

    • Inventory
    • Fulfilment
    • Payments
  4. 04

    Management

    • Admin Panel
    • Analytics

Marketing Opportunities

  • SEO for product and category pages
  • Google Shopping and search campaigns
  • Meta Ads for collections and seasonal offers
  • Email and SMS for launches and loyalty
  • Remarketing for browsed and abandoned products

Connect your retail channels

Tell us how your stock and sales are managed today and we'll show the connected setup.